{"id":111,"date":"2019-03-12T22:24:37","date_gmt":"2019-03-12T22:24:37","guid":{"rendered":"http:\/\/themes.thememasters.club\/alzerp\/?page_id=111"},"modified":"2026-01-07T17:44:43","modified_gmt":"2026-01-07T14:44:43","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/www.alzerp.com\/kb\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-container-core-group-is-layout-25f39cfd wp-block-group-is-layout-constrained\"><div class=\"betterdocs-searchbox-tzsxv5d\"><div class=\"betterdocs-search-modal-layout-1\" id=\"betterdocs-search-modal\" data-placeholder=\"Search\" data-heading=\"How can we help you?\" data-headingtag=\"h2\" data-subheadingtag=\"h3\" data-buttontext=\"Search\" data-numberofdocs=\"5\" data-numberoffaqs=\"5\" data-enable_faq_search=\"1\" data-enable_docs_search=\"1\"><\/div><\/div>\n\n<div class=\"betterdocs-blocks betterdocs-category-layout-8 betterdocs-category-slate-layout-jmd66ip\">\n<div\n\tclass=\"betterdocs-category-grid-three-wrapper betterdocs-blocks-grid betterdocs-blocks betterdocs-category-slate-layout-jmd66ip betterdocs-category-slate-layout-block\">\n\t<div\n\t\tclass=\"betterdocs-category-grid-inner-wrapper layout-flex docs-col-4 layout-3 betterdocs-column-3\" data-column_desktop=\"3\" data-column_space_desktop=\"48\">\n\t\t\n<article\n\tdata-id=\"167\" class=\"betterdocs-single-category-wrapper category-grid layout-3\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<span class=\"betterdocs-folder-icon toggle-arrow arrow-right\">\n    <svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <mask id=\"mask0_7203_1520\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"21\" height=\"20\">\n    <rect x=\"0.5\" width=\"20\" height=\"20\" fill=\"#C4C4C4\"\/>\n    <\/mask>\n    <g mask=\"url(#mask0_7203_1520)\">\n    <path d=\"M3.83341 16.6673C3.37508 16.6673 2.98272 16.5041 2.65633 16.1777C2.32994 15.8513 2.16675 15.459 2.16675 15.0007V5.00065C2.16675 4.54232 2.32994 4.14996 2.65633 3.82357C2.98272 3.49718 3.37508 3.33398 3.83341 3.33398H8.14591C8.36814 3.33398 8.57994 3.37565 8.78133 3.45898C8.98272 3.54232 9.1598 3.66037 9.31258 3.81315L10.5001 5.00065H17.1667C17.6251 5.00065 18.0174 5.16385 18.3438 5.49023C18.6702 5.81662 18.8334 6.20898 18.8334 6.66732V15.0007C18.8334 15.459 18.6702 15.8513 18.3438 16.1777C18.0174 16.5041 17.6251 16.6673 17.1667 16.6673H3.83341Z\" fill=\"#C4C4C4\"\/>\n    <\/g>\n    <\/svg>\n<\/span>\n<\/div>\n<h2 class=\"betterdocs-category-title\"><a href=\"https:\/\/www.alzerp.com\/kb\/docs-category\/dashboard\/\">Dashboard<\/a><\/h2>\t<\/div>\n<\/div>\n\n<ul class=\"betterdocs-articles-list\">\n\t<li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/dashboard\/\">Dashboard<\/a><\/li><\/ul>\n<\/article>\n\n<article\n\tdata-id=\"166\" class=\"betterdocs-single-category-wrapper category-grid layout-3\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<span class=\"betterdocs-folder-icon toggle-arrow arrow-right\">\n    <svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <mask id=\"mask0_7203_1520\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"21\" height=\"20\">\n    <rect x=\"0.5\" width=\"20\" height=\"20\" fill=\"#C4C4C4\"\/>\n    <\/mask>\n    <g mask=\"url(#mask0_7203_1520)\">\n    <path d=\"M3.83341 16.6673C3.37508 16.6673 2.98272 16.5041 2.65633 16.1777C2.32994 15.8513 2.16675 15.459 2.16675 15.0007V5.00065C2.16675 4.54232 2.32994 4.14996 2.65633 3.82357C2.98272 3.49718 3.37508 3.33398 3.83341 3.33398H8.14591C8.36814 3.33398 8.57994 3.37565 8.78133 3.45898C8.98272 3.54232 9.1598 3.66037 9.31258 3.81315L10.5001 5.00065H17.1667C17.6251 5.00065 18.0174 5.16385 18.3438 5.49023C18.6702 5.81662 18.8334 6.20898 18.8334 6.66732V15.0007C18.8334 15.459 18.6702 15.8513 18.3438 16.1777C18.0174 16.5041 17.6251 16.6673 17.1667 16.6673H3.83341Z\" fill=\"#C4C4C4\"\/>\n    <\/g>\n    <\/svg>\n<\/span>\n<\/div>\n<h2 class=\"betterdocs-category-title\"><a href=\"https:\/\/www.alzerp.com\/kb\/docs-category\/initial-setup\/\">Initial Setup<\/a><\/h2>\t<\/div>\n<\/div>\n\n<ul class=\"betterdocs-articles-list\">\n\t<li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/taxpayer-companies-information-form\/\">Company Info<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/branch-info\/\">Branch Info<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/create-sales-areas\/\">Sales Areas (Territories) Management<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/departments-info\/\">Departments (Employee Segment by Management Type)<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/stores-warehouses-and-outlets-in-alzerp-cloud-erp-software\/\">Setup Stores, Warehouses and Outlets<\/a><\/li><\/ul>\n<\/article>\n\n<article\n\tdata-id=\"168\" class=\"betterdocs-single-category-wrapper category-grid layout-3\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<span class=\"betterdocs-folder-icon toggle-arrow arrow-right\">\n    <svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <mask id=\"mask0_7203_1520\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"21\" height=\"20\">\n    <rect x=\"0.5\" width=\"20\" height=\"20\" fill=\"#C4C4C4\"\/>\n    <\/mask>\n    <g mask=\"url(#mask0_7203_1520)\">\n    <path d=\"M3.83341 16.6673C3.37508 16.6673 2.98272 16.5041 2.65633 16.1777C2.32994 15.8513 2.16675 15.459 2.16675 15.0007V5.00065C2.16675 4.54232 2.32994 4.14996 2.65633 3.82357C2.98272 3.49718 3.37508 3.33398 3.83341 3.33398H8.14591C8.36814 3.33398 8.57994 3.37565 8.78133 3.45898C8.98272 3.54232 9.1598 3.66037 9.31258 3.81315L10.5001 5.00065H17.1667C17.6251 5.00065 18.0174 5.16385 18.3438 5.49023C18.6702 5.81662 18.8334 6.20898 18.8334 6.66732V15.0007C18.8334 15.459 18.6702 15.8513 18.3438 16.1777C18.0174 16.5041 17.6251 16.6673 17.1667 16.6673H3.83341Z\" fill=\"#C4C4C4\"\/>\n    <\/g>\n    <\/svg>\n<\/span>\n<\/div>\n<h2 class=\"betterdocs-category-title\"><a href=\"https:\/\/www.alzerp.com\/kb\/docs-category\/employee-management\/\">Employee Management<\/a><\/h2>\t<\/div>\n<\/div>\n\n<ul class=\"betterdocs-articles-list\">\n\t<li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/employee-designation-title\/\">Employee Designation (Title)<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/education-qualification\/\">Employee Education Qualification<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/employee-info\/\">Employee Information Management<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/assign-employee-to-store\/\">Assign Employee to Store<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/learn-more-about-seo\/\">Weekly Attendance<\/a><\/li><\/ul>\n<\/article>\n\n<article\n\tdata-id=\"169\" class=\"betterdocs-single-category-wrapper category-grid layout-3\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<span class=\"betterdocs-folder-icon toggle-arrow arrow-right\">\n    <svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <mask id=\"mask0_7203_1520\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"21\" height=\"20\">\n    <rect x=\"0.5\" width=\"20\" height=\"20\" fill=\"#C4C4C4\"\/>\n    <\/mask>\n    <g mask=\"url(#mask0_7203_1520)\">\n    <path d=\"M3.83341 16.6673C3.37508 16.6673 2.98272 16.5041 2.65633 16.1777C2.32994 15.8513 2.16675 15.459 2.16675 15.0007V5.00065C2.16675 4.54232 2.32994 4.14996 2.65633 3.82357C2.98272 3.49718 3.37508 3.33398 3.83341 3.33398H8.14591C8.36814 3.33398 8.57994 3.37565 8.78133 3.45898C8.98272 3.54232 9.1598 3.66037 9.31258 3.81315L10.5001 5.00065H17.1667C17.6251 5.00065 18.0174 5.16385 18.3438 5.49023C18.6702 5.81662 18.8334 6.20898 18.8334 6.66732V15.0007C18.8334 15.459 18.6702 15.8513 18.3438 16.1777C18.0174 16.5041 17.6251 16.6673 17.1667 16.6673H3.83341Z\" fill=\"#C4C4C4\"\/>\n    <\/g>\n    <\/svg>\n<\/span>\n<\/div>\n<h2 class=\"betterdocs-category-title\"><a href=\"https:\/\/www.alzerp.com\/kb\/docs-category\/products-information\/\">Products Information<\/a><\/h2>\t<\/div>\n<\/div>\n\n<ul class=\"betterdocs-articles-list\">\n\t<li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/unit-of-measurements\/\">Unit of Measurements<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/product-category\/\">Product Category<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/product-subcategory\/\">Product Subcategory<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/products-management\/\">Products Management<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/product-list-batch-edit-products-information\/\">Batch Edit Product List (Edit Product Catalog)<\/a><\/li><\/ul>\n<\/article>\n\n<article\n\tdata-id=\"202\" class=\"betterdocs-single-category-wrapper category-grid layout-3\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<span class=\"betterdocs-folder-icon toggle-arrow arrow-right\">\n    <svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <mask id=\"mask0_7203_1520\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"21\" height=\"20\">\n    <rect x=\"0.5\" width=\"20\" height=\"20\" fill=\"#C4C4C4\"\/>\n    <\/mask>\n    <g mask=\"url(#mask0_7203_1520)\">\n    <path d=\"M3.83341 16.6673C3.37508 16.6673 2.98272 16.5041 2.65633 16.1777C2.32994 15.8513 2.16675 15.459 2.16675 15.0007V5.00065C2.16675 4.54232 2.32994 4.14996 2.65633 3.82357C2.98272 3.49718 3.37508 3.33398 3.83341 3.33398H8.14591C8.36814 3.33398 8.57994 3.37565 8.78133 3.45898C8.98272 3.54232 9.1598 3.66037 9.31258 3.81315L10.5001 5.00065H17.1667C17.6251 5.00065 18.0174 5.16385 18.3438 5.49023C18.6702 5.81662 18.8334 6.20898 18.8334 6.66732V15.0007C18.8334 15.459 18.6702 15.8513 18.3438 16.1777C18.0174 16.5041 17.6251 16.6673 17.1667 16.6673H3.83341Z\" fill=\"#C4C4C4\"\/>\n    <\/g>\n    <\/svg>\n<\/span>\n<\/div>\n<h2 class=\"betterdocs-category-title\"><a href=\"https:\/\/www.alzerp.com\/kb\/docs-category\/purchase-management\/\">Purchase Management<\/a><\/h2>\t<\/div>\n<\/div>\n\n<ul class=\"betterdocs-articles-list\">\n\t<li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/purchase-entry\/\">Purchase Entry<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/purchase-return\/\">Purchase Return<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/supplier-ledger\/\">Supplier Ledger<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/payable-to-vendors-creditors-list-report\/\">Payable to Vendors (Creditors List) Report<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/purchase-history\/\">Purchase History Report<\/a><\/li><\/ul>\n<\/article>\n\n<article\n\tdata-id=\"203\" class=\"betterdocs-single-category-wrapper category-grid layout-3\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<span class=\"betterdocs-folder-icon toggle-arrow arrow-right\">\n    <svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <mask id=\"mask0_7203_1520\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"21\" height=\"20\">\n    <rect x=\"0.5\" width=\"20\" height=\"20\" fill=\"#C4C4C4\"\/>\n    <\/mask>\n    <g mask=\"url(#mask0_7203_1520)\">\n    <path d=\"M3.83341 16.6673C3.37508 16.6673 2.98272 16.5041 2.65633 16.1777C2.32994 15.8513 2.16675 15.459 2.16675 15.0007V5.00065C2.16675 4.54232 2.32994 4.14996 2.65633 3.82357C2.98272 3.49718 3.37508 3.33398 3.83341 3.33398H8.14591C8.36814 3.33398 8.57994 3.37565 8.78133 3.45898C8.98272 3.54232 9.1598 3.66037 9.31258 3.81315L10.5001 5.00065H17.1667C17.6251 5.00065 18.0174 5.16385 18.3438 5.49023C18.6702 5.81662 18.8334 6.20898 18.8334 6.66732V15.0007C18.8334 15.459 18.6702 15.8513 18.3438 16.1777C18.0174 16.5041 17.6251 16.6673 17.1667 16.6673H3.83341Z\" fill=\"#C4C4C4\"\/>\n    <\/g>\n    <\/svg>\n<\/span>\n<\/div>\n<h2 class=\"betterdocs-category-title\"><a href=\"https:\/\/www.alzerp.com\/kb\/docs-category\/inventory-management\/\">Inventory Management<\/a><\/h2>\t<\/div>\n<\/div>\n\n<ul class=\"betterdocs-articles-list\">\n\t<li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/stock-register-stock-ledger\/\">Stock Register (Stock Ledger Report)<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/current-stock-with-price\/\">Stock Valuation Reports (Current Stock With Price)<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/current-stock\/\">Stock Position Report<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/search-inventory\/\">Inventory Quick Search (Stock Lookup)<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/stock-adjustment\/\">Stock Adjustment<\/a><\/li><\/ul>\n<\/article>\n\n<article\n\tdata-id=\"205\" class=\"betterdocs-single-category-wrapper category-grid layout-3\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<span class=\"betterdocs-folder-icon toggle-arrow arrow-right\">\n    <svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <mask id=\"mask0_7203_1520\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"21\" height=\"20\">\n    <rect x=\"0.5\" width=\"20\" height=\"20\" fill=\"#C4C4C4\"\/>\n    <\/mask>\n    <g mask=\"url(#mask0_7203_1520)\">\n    <path d=\"M3.83341 16.6673C3.37508 16.6673 2.98272 16.5041 2.65633 16.1777C2.32994 15.8513 2.16675 15.459 2.16675 15.0007V5.00065C2.16675 4.54232 2.32994 4.14996 2.65633 3.82357C2.98272 3.49718 3.37508 3.33398 3.83341 3.33398H8.14591C8.36814 3.33398 8.57994 3.37565 8.78133 3.45898C8.98272 3.54232 9.1598 3.66037 9.31258 3.81315L10.5001 5.00065H17.1667C17.6251 5.00065 18.0174 5.16385 18.3438 5.49023C18.6702 5.81662 18.8334 6.20898 18.8334 6.66732V15.0007C18.8334 15.459 18.6702 15.8513 18.3438 16.1777C18.0174 16.5041 17.6251 16.6673 17.1667 16.6673H3.83341Z\" fill=\"#C4C4C4\"\/>\n    <\/g>\n    <\/svg>\n<\/span>\n<\/div>\n<h2 class=\"betterdocs-category-title\"><a href=\"https:\/\/www.alzerp.com\/kb\/docs-category\/distribution-management\/\">Distribution Management<\/a><\/h2>\t<\/div>\n<\/div>\n\n<ul class=\"betterdocs-articles-list\">\n\t<li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/stock-distribution\/\">Stock Distribution (Warehouse to Warehouse Transfer)<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/sr-order-requisition\/\">Sales Order Requisition<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/wholesale-distribution-order-delivery\/\">Delivery of items in Sales Requisition<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/pending-items-in-sr-requisition\/\">Pending Items in SR Requisition<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/orders-sales-report\/\">Demand Analysis (Demand vs Sales Report)<\/a><\/li><\/ul>\n<\/article>\n\n<article\n\tdata-id=\"206\" class=\"betterdocs-single-category-wrapper category-grid layout-3\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<span class=\"betterdocs-folder-icon toggle-arrow arrow-right\">\n    <svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <mask id=\"mask0_7203_1520\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"21\" height=\"20\">\n    <rect x=\"0.5\" width=\"20\" height=\"20\" fill=\"#C4C4C4\"\/>\n    <\/mask>\n    <g mask=\"url(#mask0_7203_1520)\">\n    <path d=\"M3.83341 16.6673C3.37508 16.6673 2.98272 16.5041 2.65633 16.1777C2.32994 15.8513 2.16675 15.459 2.16675 15.0007V5.00065C2.16675 4.54232 2.32994 4.14996 2.65633 3.82357C2.98272 3.49718 3.37508 3.33398 3.83341 3.33398H8.14591C8.36814 3.33398 8.57994 3.37565 8.78133 3.45898C8.98272 3.54232 9.1598 3.66037 9.31258 3.81315L10.5001 5.00065H17.1667C17.6251 5.00065 18.0174 5.16385 18.3438 5.49023C18.6702 5.81662 18.8334 6.20898 18.8334 6.66732V15.0007C18.8334 15.459 18.6702 15.8513 18.3438 16.1777C18.0174 16.5041 17.6251 16.6673 17.1667 16.6673H3.83341Z\" fill=\"#C4C4C4\"\/>\n    <\/g>\n    <\/svg>\n<\/span>\n<\/div>\n<h2 class=\"betterdocs-category-title\"><a href=\"https:\/\/www.alzerp.com\/kb\/docs-category\/sales-management\/\">Sales Management<\/a><\/h2>\t<\/div>\n<\/div>\n\n<ul class=\"betterdocs-articles-list\">\n\t<li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/employee-sales-analysis-reports\/\">Salesman Performance Analysis Reports<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/pos-point-of-sales\/\">Point of Sales with Touch Screen and Barcode<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/cloud-sales-management\/\">Sales Management in Cloud ERP Software<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/customer-due-collection\/\">Due Collection in Cloud ERP Software<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/sales-return\/\">Sales Return in Cloud ERP Software<\/a><\/li><\/ul>\n<\/article>\n\n<article\n\tdata-id=\"207\" class=\"betterdocs-single-category-wrapper category-grid layout-3\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<span class=\"betterdocs-folder-icon toggle-arrow arrow-right\">\n    <svg width=\"21\" height=\"20\" viewBox=\"0 0 21 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <mask id=\"mask0_7203_1520\" style=\"mask-type:alpha\" maskUnits=\"userSpaceOnUse\" x=\"0\" y=\"0\" width=\"21\" height=\"20\">\n    <rect x=\"0.5\" width=\"20\" height=\"20\" fill=\"#C4C4C4\"\/>\n    <\/mask>\n    <g mask=\"url(#mask0_7203_1520)\">\n    <path d=\"M3.83341 16.6673C3.37508 16.6673 2.98272 16.5041 2.65633 16.1777C2.32994 15.8513 2.16675 15.459 2.16675 15.0007V5.00065C2.16675 4.54232 2.32994 4.14996 2.65633 3.82357C2.98272 3.49718 3.37508 3.33398 3.83341 3.33398H8.14591C8.36814 3.33398 8.57994 3.37565 8.78133 3.45898C8.98272 3.54232 9.1598 3.66037 9.31258 3.81315L10.5001 5.00065H17.1667C17.6251 5.00065 18.0174 5.16385 18.3438 5.49023C18.6702 5.81662 18.8334 6.20898 18.8334 6.66732V15.0007C18.8334 15.459 18.6702 15.8513 18.3438 16.1777C18.0174 16.5041 17.6251 16.6673 17.1667 16.6673H3.83341Z\" fill=\"#C4C4C4\"\/>\n    <\/g>\n    <\/svg>\n<\/span>\n<\/div>\n<h2 class=\"betterdocs-category-title\"><a href=\"https:\/\/www.alzerp.com\/kb\/docs-category\/sale-reports\/\">Sales Statements<\/a><\/h2>\t<\/div>\n<\/div>\n\n<ul class=\"betterdocs-articles-list\">\n\t<li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/customer-ledger\/\">Customer Ledger in Cloud ERP Software<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/debtors-list-of-customers-dues\/\">Debtors List (Customer&#8217;s Dues) Report<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/dues-collection-report\/\">Money Collection History Report in Cloud ERP software<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/employee-sales-analysis-reports\/\">Salesman Performance Analysis Reports<\/a><\/li><li><a href=\"https:\/\/www.alzerp.com\/kb\/docs\/sales-analysis-reports\/\">Sales Analysis Reports<\/a><\/li><\/ul>\n<\/article>\n\t<\/div>\n\t\t<div class=\"clearfix\"><\/div>\n\t<\/div>\n<\/div>\n\n<\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-111","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Customer Support - ALZERP Knowledgebase<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.alzerp.com\/kb\/customer-support\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Customer Support - ALZERP Knowledgebase\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.alzerp.com\/kb\/customer-support\/\" \/>\r\n<meta property=\"og:site_name\" content=\"ALZERP Knowledgebase\" \/>\r\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/alzclouderp\" \/>\r\n<meta property=\"article:modified_time\" content=\"2026-01-07T14:44:43+00:00\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:site\" content=\"@alwajeeztech\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.alzerp.com\/kb\/customer-support\/\",\"url\":\"https:\/\/www.alzerp.com\/kb\/customer-support\/\",\"name\":\"Customer Support - ALZERP Knowledgebase\",\"isPartOf\":{\"@id\":\"https:\/\/www.alzerp.com\/kb\/#website\"},\"datePublished\":\"2019-03-12T22:24:37+00:00\",\"dateModified\":\"2026-01-07T14:44:43+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.alzerp.com\/kb\/customer-support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.alzerp.com\/kb\/customer-support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.alzerp.com\/kb\/customer-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.alzerp.com\/kb\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.alzerp.com\/kb\/#website\",\"url\":\"https:\/\/www.alzerp.com\/kb\/\",\"name\":\"ALZERP Cloud ERP Software\",\"description\":\"Ready ERP for Wholesale &amp; Retail Business\",\"publisher\":{\"@id\":\"https:\/\/www.alzerp.com\/kb\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.alzerp.com\/kb\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.alzerp.com\/kb\/#organization\",\"name\":\"Alwajeez Tech\",\"url\":\"https:\/\/www.alzerp.com\/kb\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.alzerp.com\/kb\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.alzerp.com\/kb\/wp-content\/uploads\/2024\/06\/logo_sq.png\",\"contentUrl\":\"https:\/\/www.alzerp.com\/kb\/wp-content\/uploads\/2024\/06\/logo_sq.png\",\"width\":752,\"height\":719,\"caption\":\"Alwajeez Tech\"},\"image\":{\"@id\":\"https:\/\/www.alzerp.com\/kb\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/alzclouderp\",\"https:\/\/x.com\/alwajeeztech\",\"https:\/\/www.linkedin.com\/company\/alwajeez-tech\"]}]}<\/script>\r\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Support - ALZERP Knowledgebase","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.alzerp.com\/kb\/customer-support\/","og_locale":"en_US","og_type":"article","og_title":"Customer Support - ALZERP Knowledgebase","og_url":"https:\/\/www.alzerp.com\/kb\/customer-support\/","og_site_name":"ALZERP Knowledgebase","article_publisher":"https:\/\/www.facebook.com\/alzclouderp","article_modified_time":"2026-01-07T14:44:43+00:00","twitter_card":"summary_large_image","twitter_site":"@alwajeeztech","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.alzerp.com\/kb\/customer-support\/","url":"https:\/\/www.alzerp.com\/kb\/customer-support\/","name":"Customer Support - ALZERP Knowledgebase","isPartOf":{"@id":"https:\/\/www.alzerp.com\/kb\/#website"},"datePublished":"2019-03-12T22:24:37+00:00","dateModified":"2026-01-07T14:44:43+00:00","breadcrumb":{"@id":"https:\/\/www.alzerp.com\/kb\/customer-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.alzerp.com\/kb\/customer-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.alzerp.com\/kb\/customer-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.alzerp.com\/kb\/"},{"@type":"ListItem","position":2,"name":"Customer Support"}]},{"@type":"WebSite","@id":"https:\/\/www.alzerp.com\/kb\/#website","url":"https:\/\/www.alzerp.com\/kb\/","name":"ALZERP Cloud ERP Software","description":"Ready ERP for Wholesale &amp; Retail Business","publisher":{"@id":"https:\/\/www.alzerp.com\/kb\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.alzerp.com\/kb\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.alzerp.com\/kb\/#organization","name":"Alwajeez Tech","url":"https:\/\/www.alzerp.com\/kb\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.alzerp.com\/kb\/#\/schema\/logo\/image\/","url":"https:\/\/www.alzerp.com\/kb\/wp-content\/uploads\/2024\/06\/logo_sq.png","contentUrl":"https:\/\/www.alzerp.com\/kb\/wp-content\/uploads\/2024\/06\/logo_sq.png","width":752,"height":719,"caption":"Alwajeez Tech"},"image":{"@id":"https:\/\/www.alzerp.com\/kb\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/alzclouderp","https:\/\/x.com\/alwajeeztech","https:\/\/www.linkedin.com\/company\/alwajeez-tech"]}]}},"_links":{"self":[{"href":"https:\/\/www.alzerp.com\/kb\/wp-json\/wp\/v2\/pages\/111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alzerp.com\/kb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.alzerp.com\/kb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.alzerp.com\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alzerp.com\/kb\/wp-json\/wp\/v2\/comments?post=111"}],"version-history":[{"count":5,"href":"https:\/\/www.alzerp.com\/kb\/wp-json\/wp\/v2\/pages\/111\/revisions"}],"predecessor-version":[{"id":10505,"href":"https:\/\/www.alzerp.com\/kb\/wp-json\/wp\/v2\/pages\/111\/revisions\/10505"}],"wp:attachment":[{"href":"https:\/\/www.alzerp.com\/kb\/wp-json\/wp\/v2\/media?parent=111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}